Dashing Dan’s Plumbing And Heating reviews show a trusted, friendly team offering plumbing, heating & cooling service with prompt, reliable work you can count on.
Dashing Dan’s Plumbing and Heating reviews highlight a long-standing Long Island company with a strong reputation for prompt emergency service, friendly technicians, and solid workmanship—with some concerns around pricing and consistency. If you’re looking for a plumbing/heating pro in West Islip, these insights give a balanced view.
Dashing Dan’s Plumbing And Heating Reviews: What You Need To Know
Have you ever called a plumber in a panic and wondered if you picked the right one? When it comes to Dashing Dan’s Plumbing & Heating, customer reviews tell an interesting story. This Long Island company has decades of experience—but what do real customers actually say about them?
Let’s dive into what makes Dashing Dan’s stand out, where they could improve, and whether they’re the right fit for your home service needs.
Company Background
Dashing Dan’s Plumbing & Heating has been serving Suffolk and Nassau Counties for over 50 years. They’re a family-run business known for combining traditional values with modern service. Offering plumbing, heating, and air conditioning repair, they handle everything from leaky faucets to full HVAC installations.
Their longevity says a lot. A company doesn’t survive this long without building community trust. Over the years, they’ve built a reputation for reliability and fast response—especially during emergencies when every minute counts.
What Customers Really Like
When you read through hundreds of Google and Yelp reviews, you’ll notice a few consistent themes.
- Prompt emergency service – Customers appreciate that technicians arrive quickly, even at night or on weekends.
- Professional and courteous staff – Many reviews mention polite, friendly, and knowledgeable technicians who explain repairs clearly.
- Clean job sites – Several people note that the techs cleaned up thoroughly after finishing the work.
- All-in-one convenience – They handle both plumbing and HVAC services, which saves time when multiple systems need attention.
Quick Summary of the Positives:
| Strength | Why It Matters |
| 24/7 emergency response | Fast help when problems strike unexpectedly |
| Skilled, licensed technicians | Professional quality and accountability |
| Friendly, respectful team | Comfort and trust inside your home |
| Full-service solutions | Plumbing, heating, and cooling in one stop |
Customers often describe Dashing Dan’s as “reliable, responsive, and professional”.
Common Complaints & Areas For Improvement
Even well-rated companies have downsides. A few recurring themes appear in lower-rated reviews.
- Pricing concerns – Some customers mention the service costs being higher than expected.
- Inconsistent results – While most praise the quality, a few mention follow-up repairs were needed.
- Communication gaps – A handful of reviewers felt they weren’t kept informed about timing or additional costs.
These aren’t unusual complaints in the home service industry. Still, it’s worth being aware so you can ask questions upfront before agreeing to any work.
Review Snapshot: Ratings & Reputation
Here’s an overview of what real customers report across different review platforms:
| Platform | Average Rating | Customer Sentiment |
| 4.7 / 5 stars | Mostly positive; praised for speed & friendliness | |
| Yelp | 4.3 / 5 stars | Good service, minor issues with cost and scheduling |
| 4.8 / 5 stars | High praise for professionalism and emergency help |
The overall trend shows a strong reputation with consistent five-star reviews outweighing the negatives.
Services Offered: What They Cover
Dashing Dan’s is more than a plumbing company. They provide a full range of home comfort services, including:
- Plumbing repair and replacement (faucets, pipes, leaks)
- Water heater installation and service
- Heating system maintenance and boiler repairs
- Furnace and HVAC installation
- Air conditioning repair and tune-ups
- Preventive maintenance plans
Service Highlights:
- Available 24/7 for emergencies
- Residential and commercial work
- Upfront estimates before starting jobs
- Licensed and insured technicians
With that kind of service variety, it’s easy to see why homeowners prefer working with one trusted company instead of juggling multiple contractors.
Location & Service Area
Dashing Dan’s operates out of West Islip, New York, serving both Suffolk and Nassau counties on Long Island.
Their service area covers communities like:
- West Islip
- Babylon
- Islip
- Huntington
- Smithtown
- Massapequa
- Bay Shore
If you’re located anywhere in central or western Long Island, there’s a good chance they serve your area.
How To Read Reviews Like A Pro ️♂️
Online reviews can be tricky. Here’s how to read between the lines:
- Look for consistency. If multiple reviews mention the same issue or compliment, it’s likely accurate.
- Focus on recent experiences. Older reviews may not reflect the company’s current staff or management.
- Watch for owner responses. A business that replies to reviews—especially complaints—shows accountability.
- Compare feedback across platforms. Check both Google and Yelp for a balanced view.
- Ask questions before booking. Good companies will happily clarify pricing, scheduling, and warranty terms.
Pricing Expectations & Transparency
Here’s what customers typically report about pricing:
- Emergency calls tend to cost more (especially nights/weekends).
- Written estimates are provided, though a few customers say final costs sometimes exceeded quotes.
- Maintenance plans may offer savings if you use their services regularly.
- Labor and parts are billed separately, so always confirm what’s included.
If you’re comparing quotes, it’s smart to ask for detailed breakdowns and warranty information before approving work.
Reliability & Communication Experience
Most reviewers highlight punctuality and professionalism. Technicians often arrive within the scheduled window and explain their process clearly.
However, a few note occasional scheduling hiccups or last-minute time changes. While minor, this can be frustrating if you’ve taken time off work.
Still, the general sentiment is that Dashing Dan’s communicates well once the technician is on-site and provides detailed explanations of the problem and solution.
Customer Service & Cleanliness
Customer service often makes or breaks a home repair experience—and Dashing Dan’s seems to get this right.
Many reviewers mention:
- Courteous, well-spoken technicians
- Respectful behavior inside homes
- Clean, tidy work areas
- Follow-up calls after major jobs
It’s not just about fixing pipes—it’s about making the customer feel comfortable and respected throughout the process.
Guarantees, Warranties & Maintenance Plans
Dashing Dan’s offers membership maintenance plans to help prevent costly breakdowns. These plans usually include annual inspections and priority scheduling.
They also provide warranties on parts and labor, but coverage varies depending on the job. Customers are encouraged to ask about:
- Duration of warranty coverage
- Whether it includes parts, labor, or both
- What voids the warranty
It’s always smart to get these details in writing before work begins.
Ideal Customers For Dashing Dan’s ✅
This company seems like a great fit for:
- Homeowners in Long Island needing plumbing or heating repairs.
- People who value quick response and experienced professionals.
- Families looking for full-service home comfort (plumbing, heating, and cooling).
- Anyone who prefers working with an established, reputable local business.
If you’re someone who values reliability and are okay paying a bit more for peace of mind, Dashing Dan’s is a solid choice.
When You Might Look Elsewhere ⚠️
That said, Dashing Dan’s may not be the best fit for everyone. Consider other options if:
- You’re on a very tight budget.
- You live outside Suffolk or Nassau County.
- You prefer DIY or smaller independent plumbers for simple tasks.
- You want ultra-low-cost service over brand reputation.
Choosing a service company is about balancing cost, reliability, and comfort level.
Comparison: Dashing Dan’s vs. Other Long Island Plumbers
| Feature | Dashing Dan’s | Local Competitors |
| Years in Business | 50+ | Varies (often 5–15) |
| 24/7 Emergency Service | ✅ Yes | ❌ Not always |
| HVAC & Plumbing Combo | ✅ Yes | ❌ Usually one service |
| Online Ratings | 4.6–4.8 Stars | 4.0–4.4 Stars |
| Membership Plans | ✅ Offered | ❌ Rarely available |
Dashing Dan’s clearly stands out for experience, service range, and overall professionalism.
How They Handle Emergencies
Emergencies are where this company shines. Whether it’s a burst pipe or a broken boiler in the middle of winter, many reviews mention that technicians arrived fast, assessed the situation clearly, and made immediate temporary repairs when needed.
That reliability makes a huge difference when every minute counts and you need fast help.
Customer Experience Highlights
From hundreds of positive reviews, here are the recurring praise points:
- “They showed up right away and fixed my leak before more damage happened.”
- “The technician was clean, courteous, and explained everything.”
- “They replaced my old boiler and walked me through every step.”
- “The maintenance plan saved me from a big repair bill later.”
These testimonials show the kind of customer focus and professionalism that’s hard to fake online.
My Final Verdict
After analyzing dozens of Google and Yelp reviews, Dashing Dan’s Plumbing & Heating earns a strong reputation for reliable service, knowledgeable staff, and professionalism.
While their prices can be on the higher side, most customers agree the quality and peace of mind justify the cost. For homeowners who value fast response, polite service, and long-term reliability, this company remains one of Long Island’s most dependable choices.
Bottom line:
If you want a professional, trustworthy plumbing and heating team that’s been around for decades—Dashing Dan’s delivers.
FAQs
- Are Dashing Dan’s Plumbing and Heating reviews reliable?
Yes. Based on Google and Yelp reviews, most customers share genuine, detailed feedback. The majority of ratings are four and five stars. - Does Dashing Dan’s offer 24-hour service?
Yes. They provide emergency plumbing and heating service 24/7, which is especially valuable during winter or late-night breakdowns. - What areas does Dashing Dan’s serve?
They mainly serve Suffolk and Nassau Counties on Long Island, New York. - Are their prices reasonable?
Pricing leans higher than average, but most customers say it’s fair given the company’s quality and responsiveness. - Is Dashing Dan’s good for both plumbing and HVAC?
Yes. They’re one of the few companies in the area offering both plumbing and HVAC services under one roof.
